The hollow rabbit rant

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Blue Ridge Blue Collar Girl delivers it:

Dear Cashier at the grocery store that rhymes with Jingles:

I was pretty excited to have that coupon for the Russell Stover’s Chocolate Rabbit. Even though my kids are in college now, I still enjoy putting together a little Easter basket for them. We’re on a budget, and the candy they usually get is more Hershey’s than Russell Stover’s, so I was particularly pleased to be able to get such a “fancy” treat. Chocolate connoisseurs may smirk, but Russell Stover’s is lavish stuff for us.

You scanned the rabbit, and I smiled and handed you the coupon. You studied it for a moment, picked the rabbit up and looked at it, then handed the coupon back with a curiously smug look on your face.

“I can’t take that,” you said.

I was baffled. “Why not?”

You announced, in a self-righteous tone, “This coupon is for the HOLLOW Russell Stover rabbit.” Then you smirked. “Your rabbit is solid.”

I looked at you, open-mouthed with disbelief. No, not disbelief that the coupon actually said that. In fact, when I looked at it again, I realized it indeed said “Hollow Rabbit.” But I was incredulous that you would take such obvious pride in denying a simple, cents-off coupon to someone because they had the solid rabbit instead of the hollow one. And the look you gave me—strangely triumphant and accusatory at the same time. I mean, you would have thought you’d caught me trying to slip the rabbit out in my purse. Oh yeah, you’re a noble one, you are, valiantly fighting those desperados like me who would actually try to sneak those hollow rabbit coupons past your eagle eyes. You must be so proud. I’m surprised you didn’t shout, “Security! Coupon outlaw!” and ask them to pat me down for more illicit coupons.

I pointed out to you that the solid rabbit was actually more expensive than the hollow one, but you were adamant, secure in your position of moral superiority. So I put away my money and handed you back the rabbit. “I guess I won’t get it then.”

So, congratulations. You won, but your store lost a sale and the good will of a new customer. And it wasn’t so much that you refused me the coupon—maybe they train you to be completely inflexible about coupons, and you were just following policy. It was the fact that you seemed so self-satisfied about it and the way you looked at me like I was committing a criminal act instead of just trying to buy a chocolate rabbit. Pardon the pun, but I would have to say that was a “hollow” victory for both you and the store you represent.

So there you have it—my picayune, paltry, perhaps petty personal peeves.

Whew. Thanks. I feel better already.

1 Comment

The Grinch Who Stole Easter April 6, 2008 - 11:56 pm

Thanks for this post. I hate that store, even though I go there every day. Their deli has made me as sick asw any food poisoning I have ever had in South Asia; their employees are underpaid, overworked, and trained in smuggery. I hate people who smirk.

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